Terms and Conditions

1. Introduction

E-GanuDenu.LK ("Service", "Platform", "we", "our", "us") is an online marketplace available via website and mobile application.

These Terms apply to all users, visitors, advertisers, and others who access or use the Service.

2. Definitions

• Service: The E-GanuDenu.LK website and mobile application.
• User: Any individual or entity using our Service.
• Content: Any information, text, graphics, photos, videos, or other materials uploaded, posted, or shared on the Service.
• Account: A registration required to access certain features of the Service.

3. Account Registration & Security

• You must be at least 18 years old to create an account.
• You must provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
• Notify us immediately of any unauthorized use of your account.

4. User Responsibilities

You agree to:

• Provide accurate and truthful information when posting ads or registering.
• Comply with all applicable laws and regulations.
• Respect the rights, privacy, and safety of other users.
• Use the Service only for lawful purposes.
• Report any suspicious, fraudulent, or illegal activity.

You are solely responsible for the content you post and any consequences that result from it.

5. Content Guidelines & Prohibited Activities

You may not post, upload, or share content that:

• Is fraudulent, misleading, or contains false information.
• Violates laws, regulations, or third-party rights (including copyright, trademark, or other IP rights).
• Contains hate speech, harassment, or discriminatory content.
• Is sexually explicit, violent, or otherwise inappropriate.
• Shares personal data of others without consent.
• Promotes illegal activities or substances.
• Contains malware, viruses, or harmful code.
• Is spam, unsolicited advertising, or irrelevant to the category.

We reserve the right to edit, modify, reject, or remove any content or ads that violate these terms or are deemed inappropriate.

6. Intellectual Property Rights

• The Service and its original content, features, design, and functionality are owned by E-GanuDenu.LK.
• Users retain ownership of content they post but grant E-GanuDenu.LK a perpetual, royalty-free, irrevocable, worldwide, non-exclusive license to use, reproduce, adapt, publish, translate, distribute, and create derivative works from such content.
• No content on E-GanuDenu.LK (including text, images, logos, trademarks, or software) may be copied, reproduced, modified, republished, distributed, or transmitted without our prior written consent.

7. Privacy & Data Protection

• Your privacy is important to us. Please review our Privacy Policy for details.
• We collect and process personal data in line with applicable laws.
• We may log IP addresses and share information with affiliates, authorities, and trusted partners for purposes such as service improvement, research, security, and legal compliance.
• By using our Service, you consent to our collection and use of information as described.

8. Cookies

• Our website uses cookies to improve functionality and user experience.
• Cookies help us track preferences and site activity.
• You can disable cookies in your browser, but certain features may not function properly without them.

9. Email & Communication

• A valid email address is required to post advertisements.
• Your email address will not be publicly displayed.
• Other users may contact you only through the platform's secure messaging/email system.

10. Payment Terms & Paid Services

• Some features (such as premium ads, membership packages, or promotional tools) require payment.
• All fees are non-refundable, unless otherwise stated.
• Prices may change with 30 days prior notice.
• You are responsible for all applicable taxes.
• We reserve the right to suspend or terminate accounts with overdue payments.

11. Service Availability & Modifications

• We strive to provide continuous service but do not guarantee uninterrupted or error-free access.
• The Service is provided "as is" and "as available" without warranties of any kind.
• We may modify, suspend, or discontinue features of the Service at any time without notice.

12. Limitation of Liability

To the maximum extent permitted by law:

• E-GanuDenu.LK is not responsible for any errors, downtime, or inaccuracies in listings.
• We are not liable for transactions between users.
• We disclaim liability for any indirect, incidental, or consequential damages.
• Our total liability shall not exceed the total amount you paid us in the past 12 months.

13. Indemnification

You agree to indemnify and hold harmless E-GanuDenu.LK, its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, or expenses (including attorney's fees) arising from:

• Your use of the Service.
• Your violation of these Terms.
• Your infringement of third-party rights.

14. Dispute Resolution

• Disputes will first be resolved through good faith negotiations.
• If unresolved, disputes may be referred to mediation.
• These Terms are governed by the laws of Sri Lanka, and legal proceedings shall be brought in Sri Lankan courts.

15. Termination

• We may suspend or terminate your account at any time for violations of these Terms.
• You may terminate your account by contacting us.
• Upon termination, your right to use the Service ends immediately.
• Certain provisions (intellectual property, indemnity, liability limitations) will survive termination.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.

17. Modifications to Terms

• We may update these Terms at any time.
• Material changes will be communicated via email or platform notifications.
• Continued use of the Service constitutes acceptance of the revised Terms.

18. Contact Information

If you have questions about these Terms, contact us at: