Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: August 24, 2026
1. Introduction
E-GanuDenu.LK (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our platform, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Personal Information
- Name, email address, and phone number
- Profile information and preferences
- Payment and billing information
- Communication preferences
Usage Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Search queries and interactions
Content Information
- Advertisements and listings you post
- Messages and communications
- Reviews and ratings
- Images and media files
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and payments
- Communicating with you about your account
- Sending marketing and promotional materials (with your consent)
- Improving our platform and user experience
- Preventing fraud and ensuring security
- Complying with legal obligations
- Resolving disputes and customer support
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Other Users
Your profile information and ad content may be visible to other users as part of our marketplace functionality.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform.
Legal Requirements
We may disclose information if required by law or to protect our rights and safety.
Business Transfers
In the event of a merger or acquisition, your information may be transferred to the new entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.
8. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our platform
Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@eganudenu.lk
Phone: +94778583500 | +94778083500
Address: 4 Kithulewela Temple Road, Matara, Sri Lanka